South African startup Cue, has closed a US$2 million seed round of funding from angel investors aimed to accelerate its development of advanced AI capabilities within its customer service suite.
Founded in 2018,Cue , enables businesses to help customers quickly and efficiently with chatbots and live chat on WhatsApp and social channels.
Richard Nischk, CEO of Cue said, “We are thrilled to have secured US$2 million in funding, which will enable us to take Cue to the next level and another big step forward towards our next milestone.”
According to the Nischk ,this investment will fuel the company’s mission to deliver cutting-edge AI-powered solutions that transform the customer service landscape globally.
With deeper AI integration, businesses can streamline their support operations and help their customers in a much faster and more valuable way.
Last year, the company raised US$500,000 in funding to improve customer service by utilizing cutting-edge large language models (LLM),
This funding is essential as it sets the stage for the infusion of advanced artificial intelligence (AI) capabilities into its customer service platform and charting a course for the company’s expansion.
Since inception,the startup has worked with over 300 clients in the last five years, and recently expanded to the United Kingdom (UK)