Kenyan businesses are embracing Artificial Intelligence (AI) to gain a competitive advantage.
To fully leverage AI’s potential, employers recognize the need to upskill their workforce.
According to the World Economic Forum, 94% of business leaders expect employees to acquire new skills on the job, with 42% of essential job skills projected to change by 2022.
In Kenya, companies such as Car and General, ABSA Life, and Majorel Kenya are at the forefront of implementing upskilling programs.
Nexford University, a US-accredited university, is partnering with leading Kenyan employers to provide upskilling programs.
These programs are designed to bridge the gap between theory and practical application, ensuring participants can address real-world challenges.
“We’re thrilled to be adding more of Kenya’s leading employers to our career coalition program, which now includes dozens of employers globally. These organizations understand that AI will augment human capabilities rather than replace them, and the same applies at an organizational level,” said Fadl Al Tarzi, Chief Executive Officer (CEO) of Nexford University.
The insurance sector in Kenya exemplifies the transformation brought about by AI. AI is used to streamline operations, improve customer satisfaction, and contribute to socio-economic development.
In Kenya, the adoption of AI in the insurance sector has led to a 30% reduction in claims processing time and a 25% improvement in fraud detection rates, according to the Association of Kenya Insurers.
Leading Kenyan employers understand the importance of upskilling for AI adoption and digital transformation. They are partnering with Nexford University to provide high-quality, flexible, and affordable upskilling programs.
A 2023 study by Nexford University and the Federation of Kenya Employers (FKE) found that 72% of Kenyan organizations believe upskilling their existing workforce has successfully addressed skill gaps.
“In the era of AI and smart technologies, upskilling and reskilling our workforce is not just an option but a necessity. By equipping our team with cutting-edge skills, we foster a culture of continuous learning, ensuring we stay ahead in a dynamic business environment. Our partnership with Nexford University enables us to deliver targeted upskilling and reskilling programs, unlock new opportunities, enhance productivity, and drive a culture of innovation,” said Gilbert Mutai, Head of ICT at Car and General.
By prioritizing upskilling, Kenyan employers are setting a standard for AI adoption. This approach equips employees with the technical skills and knowledge to handle the complexities of digital transformation and ensure they are prepared to succeed in a competitive, digital world.