Safaricom’s M-PESA to Handle 12,000 Transactions a Second in Biggest Overhaul Since 2015

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Safaricom Plc is overhauling its M-PESA platform to process up to 12,000 transactions per second, up from 4,500 today, in its largest upgrade in a decade.

The new Fintech 2.0 core, announced Friday, introduces a cloud-native, AI-powered system designed to cut downtime, expand capacity, and speed up product rollout. It also embeds real-time fraud detection and self-healing tools.

M-PESA, used by 34 million Kenyans, generated 161 billion shillings ($1.25 billion) in revenue in the year to March and has lifted financial inclusion to 83.7% of adults, from 26.7% in 2006. Safaricom, Kenya’s biggest company by market value, posted 388 billion shillings in revenue last fiscal year.

“This upgrade is a bold investment in the future of M-PESA,” CEO Peter Ndegwa said in a statement. “The platform not only scales to meet today’s demands but also anticipates tomorrow’s opportunities.”

The overhaul comes as Safaricom pushes deeper into digital finance across East Africa, including Ethiopia, where its unit is expanding mobile services.

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Sam Wakoba
Based in Nairobi, Kenya, Sam Wakoba is a pan-African technology journalist, author, entrepreneur, technology business mentor, judge, educationalist, and a sought-after speaker and panelist across Africa’s innovation ecosystem. He is the convenor of the popular monthly #TechNight evening event and the #StartupEast Awards and Conference, platforms that bring together startup founders, developers, entrepreneurs, investors, content creators, and tech professionals from across the continent. For more than 16 years, Sam has reported on and analysed Africa’s technology landscape, covering some of the continent’s most impactful, and at times controversial policies, programs, investors, co-founders, startups, and corporations. His work is known for its independence, depth, and fairness, with a singular goal of helping build and strengthen Africa’s nascent technology ecosystem. Beyond journalism, Sam is a business analyst and consultant, working with brands, universities, corporates, SMEs, and startups across East Africa, as well as international companies entering the East African market or scaling across Africa. In his free time, he volunteers as a consulting editor and fintech analyst at Business Tech Kenya, a business, technology, and data firm that publishes reports, reviews, and insights on business and technology trends in Kenya. Follow him on X: @SamWakoba