Zoho One Introduces a Unified AI Platform Experience for Modern Workplaces

0
605
Share this

Zoho Corporation, is enhancing Zoho One, its all-in-one business software platform to make collaboration easier, improve security, and deliver deeper intelligence across all 50+ applications.

The new release comes with a central integrations panel which enables administrators to monitor and configure all connections into a single unified portal. Practical tasks such as domain verification and authentication can now be configured more easily.

In a statement, Veerakumar Natarajan, Country Head, Zoho Kenya, said, “Zoho One customers are not simply licensing apps; they are choosing a solution that allows Zoho to handle the technology while they focus on productivity. The enhancements announced today deliver a cohesive experience built on unified integrations, context, and data.”

Launched in 2017, Zoho One has grown to support more than 75,000 organisations worldwide, with customers using an average of 22 applications within the suite.

Zoho One’s new interface has upgraded Spaces to now organise tools by purpose—such as Personal, Organisation, and Department-specific groups—enabling employees to access what they need without switching between apps. It’s search bar now spans the entire ecosystem, an enhanced Action Panel with a full view of upcoming meetings, unread messages, pending tasks, and other key updates, helping employees remain informed regardless of which app they are using.

The updated Dashboard consolidates data from Zoho and third-party apps into one central hub that can be customised using pre-existing or bespoke widgets.

The platform also introduces Vani, a new visual-first collaboration space that supports brainstorming, planning, and creation through diagrams, whiteboards, mind maps, and integrated video calling.

Zoho One’s native integrations across Zoho’s suite and with third-party applications reduces external entry points and supports faster anomaly detection. With Zoho Directory included, administrators also gain a secure platform for managing workforce identity and access within the same unified system.

The new Smart Offboarding feature introduces outcome-based integrations, allowing organisations to transfer department ownership, manage employee device data, and determine data access rights within a single workflow, ensuring smooth transitions.

Zia, Zoho’s AI assistant, is now accessible throughout Zoho One. Zia can aggregate and contextualise information from various platforms, including third-party systems such as Google Workspace, and present it as clear, actionable insight.

Zia Hubs, the platform’s content management system, now has a dedicated space where contracts, meeting recordings, and other important assets are automatically organised.

Ask Zia, available from the bottom toolbar, enables prompt-based searches across Zoho One, providing quick visibility into schedules, tasks, recent interactions, and other key details.

Share this