CEO Weekends: MTN Uganda Partners With Interswitch to Allow Mobile Money ATM Cash Withdrawals

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MTN_Logo_onlyMTN Uganda customers will now be able to withdraw their cash via ATM after the firm partnred with Interswitch Uganda to further increase their ATM Cash out footprint across the country.

The service available across the country via all Interswitch Uganda ATM’s and users have to dial a four digit PIN *165# from their mobile phone which can then be used at any Interswitch ATM across Uganda on a 24/7 basis to access their money.

Speaking at the launch at Serena Hotel, MTN Uganda’s Chief Marketing Officer, Ernst Fonternel, underscored MTN’s mission of making the lives of its customers a whole lot brighter through convenient and cost effective solutions such as access to MTN Mobile Money through ATM platforms.

“MTN Uganda’s market leadership continues to be driven by our investment in extensive coverage coupled by superior quality on Voice and Data, while offering innovative Value Added Services and putting customers first”.

Fonternel welcomed the partnership with Interswitch:  “We are very pleased to be entering into this partnership with Interswitch which will give our customers significantly improved access to their money on a fast growing network of ATMs across Uganda.”

Interswitch Chief Executive Officer Muyiwa Asagba said, “We are delighted to be working with MTN Uganda to provide their customers with even greater access to their money via the MTN Mobile Money platform. At Interswitch we are firmly committed to rolling out our electronic payment and transactions services across Uganda. This agreement is the latest step in our mission to improve convenience, financial inclusion and encourage even faster economic growth across the continent.”

He added that the agreement forms part of Interswitch’s African expansion plans. Interswitch is committed to providing solutions that address local challenges by providing convenient and cutting-edge electronic payment and transaction services.

According to the Central Bank, Mobile Money transactions totaled Ushs 11.7 trillion in 2012, which was a 211% increase since 2011. MTN continues to lead Mobile Money in Uganda with almost 5 million registered users since their launch in 2009.

MTN Uganda has enjoyed unprecedented success since it was launched 4 years ago, now recording in excess of 25 million transactions each month.

As per the GSMA 2012 Global Mobile Money adoption survey, MTN Uganda ranks 2nd in terms of number of active Mobile Money customer accounts in the world.

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Sam Wakoba
Based in Nairobi, Kenya, Sam Wakoba is a pan-African technology journalist, author, entrepreneur, technology business mentor, judge, educationalist, and a sought-after speaker and panelist across Africa’s innovation ecosystem. He is the convenor of the popular monthly #TechNight evening event and the #StartupEast Awards and Conference, platforms that bring together startup founders, developers, entrepreneurs, investors, content creators, and tech professionals from across the continent. For more than 16 years, Sam has reported on and analysed Africa’s technology landscape, covering some of the continent’s most impactful, and at times controversial policies, programs, investors, co-founders, startups, and corporations. His work is known for its independence, depth, and fairness, with a singular goal of helping build and strengthen Africa’s nascent technology ecosystem. Beyond journalism, Sam is a business analyst and consultant, working with brands, universities, corporates, SMEs, and startups across East Africa, as well as international companies entering the East African market or scaling across Africa. In his free time, he volunteers as a consulting editor and fintech analyst at Business Tech Kenya, a business, technology, and data firm that publishes reports, reviews, and insights on business and technology trends in Kenya. Follow him on X: @SamWakoba