Vodafone subscribers in Ghana can now make voice and data payments electronically using the eTranzact e-payment platform thanks to a partnership between Vodafone and eTranzact.
With the platform, subscribers can pay for both postpaid and broadband subscriptions at any branch nationwide online and via mobile in real time.
“We provide the technology platform in partnership with Vodafone to change the face of collection, not just in their industry but in Ghana,” eTranzact chief operating officer (COO) George Babafemi said.
“Payment is a major activity in the value chain of any service industry. Payment is a dilemma for both service providers and customers. Customers are faced with the daunting task of conveniently paying for the service that they consume, while service providers are confronted with how to manage their cash collection, reconciliation, and handling among others.
“Vodafone has not only taken a giant step of addressing the challenges of managing cash collections by improving on its bill collection services, but it also took its customers into consideration in choosing a bill-processing partner who could spoil customers with choice of payment options.”