The IBM Social Business offering, incorporating collaborative technology, has ‘future-proofed’ many companies and enabled them to move away from limited, traditional practices. This has ensured that these businesses are able to empower key skill from newer generation employees.
IBM Social Business has been developed to position businesses to be able to leverage off new ways of working and capitalise on more efficient collaboration compared to the email-only approach.
Customer service and employee interaction today is based largely on analytics and collaboration while people are applying new methods of sharing knowledge and using information.
As an IBM Business Partner, local ICT consulting and service development specialist Ukuvuma Solutions is focused on IBM Social Business incorporating IBM Websphere, IBM Connections or the hosted solution on IBM SmartCloud.
The Company continues to press upon the market that in order for businesses to acquire and retain key skills, and stay relevant, they will have to embrace social business.
“Our role is to guide companies through the social business agenda in order to find their perfect fit on the platform, our view is that a solution is much more than just technology which is coherent with the foundation of social business,” says Dawid van Heerden, CEO at Ukuvuma Solutions.
Leadership at Ukuvuma Solutions believe that the significance of Social Business in an information-centric market cannot be overestimated.
The Company suggests that Social Business breaks down many of the barriers that are preventing effective and efficient collaboration today.
“It also empowers companies to unlock significant value from their existing workforce by embracing organic innovation,” van Heerden adds.
The collaboration van Heerden speaks of is related to the convergence of mobile, cloud and big data and his view is that the modern business requires one version of the truth delivered to the right person at the right time.
IBM South Africa continues to utilise the strength of its partnerships with market leaders like Ukuvuma Solutions to entrench the value of Social Business and empower businesses to remain ahead of the collaboration and convergence curve.