Tuesday, April 20, 2021
TechMoran
  • Startups
  • Reviews
  • Insider
    • Obituaries
  • Business
  • Women
  • Blockchain
  • Columnists
  • Hacks & Facts
    • How To
  • Editions
    • US Edition
    • India Edition
    • MENA Edition
    • Asia Edition
    • Europe Edition
    • International Edition
  • Classifieds
No Result
View All Result
TechMoran
">
Home Tech

IBM Strikes a major Deal With Ghana’s Fidelity Bank

Caroline Vutagwa by Caroline Vutagwa
7 years ago
in Tech
5 min read
0

ibm

 

Ghana’s Fidelity Bank has announced that it has chosen IBM to manage its technology infrastructure and services for the next five years.

Through the agreement, the bank hopes to deliver advanced customer services and to secure its reputation as a dynamic financial services institution in West Africa. Fidelity bank also seeks to enhance its operational efficiencies as it embarks on a new strategic direction, developing growth plans and strategies for new markets, products and services.

Edward Effah, the managing director at Fidelity Bank, said: “In the rapidly changing Ghanaian banking industry, with far more players and competition than ever before, consumers are entitled to expect benchmark service and protection from these unique market challenges. It is my belief that our partnership with IBM will enable us to deliver and exceed these stakeholder expectations.”

IBM will combine local and international expertise, including round-the-clock technical support from IBM’s international Global Delivery Centers to ensure the bank achieves cross-channel integration and a seamless customer experience across all its touch-points.

The IBM-managed services will cover a broad spectrum of the bank’s IT functions, including management of its server, security, storage, networks, end user services, branch IT support, ATM infrastructure support and datacenter services.

Related posts

Cairo-based grocery startup Appetito raises $450,000 seed

April 20, 2021
0

Bolt Food Appoints Country Manager for Kenya to Drive Growth

April 20, 2021
0

Kenya’s online trading broker EGM Securities cleared to offer NSE derivatives

April 20, 2021
0
group of african american college students closeup

Ericsson launches its Graduate Program in Kenya

April 20, 2021
0

Vodacom partners Britam to launch VodaBima, a micro-insurance platform on the M-PESA menu

April 19, 2021
0

How To Keep Your Online Activities On The Safer Side?

April 19, 2021
0

“The economy is going through a unique phase in its evolution and increasingly we are seeing that the appropriate deployment of technology solutions and services in the nation’s financial services sector will be key to boosting the growth momentum already achieved in the sector and by extension in the macroeconomic environment,” said Joe Mensah, country general manager, IBM Ghana.

READ  KETRACO gets into East Africa's fibre-to-the-home business with a Liquid Telecom deal

IBM has also announced more than 20 banking deals throughout Africa over the last five years, with Kenyan, Ghanaian, Nigerian and Congolese banks turning to IBM for world-class IT solutions.

In West Africa, the need for organizations to focus on their core business competencies while outsourcing their IT challenges to a trusted third-party service provider, may be a game changer to reduce overall operating cost. Fidelity Bank’s decision to go with IBM in this huge IT Outsourcing deal will definitely send a strong signal to the banking sector that IT outsourcing is the way to go,” said Bola Adisa, country regional manager, IDC West Africa.

Readers 853

Share

  • Click to share on Telegram (Opens in new window)
  • More
  • Click to share on Tumblr (Opens in new window)
  • Click to print (Opens in new window)
  • Click to share on LinkedIn (Opens in new window)
  • Click to share on Pinterest (Opens in new window)
  • Click to share on Reddit (Opens in new window)
  • Click to share on Pocket (Opens in new window)

Like this:

Like Loading...

Related

Caroline Vutagwa

Caroline Vutagwa

Minding my own business is not enough for me that's why you will always find me minding Africa's Businesses as well as Technology and of course letting you know about it. Talk to me on [email protected]

Related Posts

MENA Edition

Cairo-based grocery startup Appetito raises $450,000 seed

April 20, 2021
0
People

Bolt Food Appoints Country Manager for Kenya to Drive Growth

April 20, 2021
0
Business

Kenya’s online trading broker EGM Securities cleared to offer NSE derivatives

April 20, 2021
0
group of african american college students closeup
Tech

Ericsson launches its Graduate Program in Kenya

April 20, 2021
0
Tech

Vodacom partners Britam to launch VodaBima, a micro-insurance platform on the M-PESA menu

April 19, 2021
0
How To

How To Keep Your Online Activities On The Safer Side?

April 19, 2021
0
vivo
Tech

Vivo Smartphones Banned From Two Air Freight Companies After Erupting Into Flames

April 16, 2021
0
Tech

Dell Technologies to Spin Out its 81% Equity Ownership of VMware

April 15, 2021
0
@ƒfƒWƒ^ƒ‹Ø–¾‘‚ð—˜—p‚·‚éŽÀØŽÀŒ±‚ðs‚¤ŽQ‰ÁŽÒ‚Q‚X“úŒß‘OA‰H“c‹ó`
Tech

Safaricom Piloting Afya Moja, It’s New Digital Health Passport

April 15, 2021
0

ADVERTISEMENT

Join our Mailing List

Loading

Recent Posts

Cairo-based grocery startup Appetito raises $450,000 seed

April 20, 2021

Bolt Food Appoints Country Manager for Kenya to Drive Growth

April 20, 2021

Moving Average Indicator in Forex Trading – How Does It Work?

April 20, 2021

How Commercials Can Influence the Success of Your Business?

April 20, 2021

All you need to know about VPNs

April 20, 2021
">
">

Follow Us

">

There are many sites out there focused on blowing off some steam, from funny entertainment to thrilling experiences like playing online, in some cases online gaming could grant you the chance to win extra money. We came across rocketpot.io while browsing for a good btc casino online and it left us a very good impression with their wide variety of games and crypto offering.

Privacy & Cookies: This site uses cookies. By continuing to use this website, you agree to their use.
To find out more, including how to control cookies, see here: Cookie Policy

© 2019 Moran Media Group - All rights reserved TechMoran.

No Result
View All Result
  • Startups
  • Reviews
  • Insider
    • Obituaries
  • Business
  • Women
  • Blockchain
  • Columnists
  • Hacks & Facts
    • How To
  • Editions
    • US Edition
    • India Edition
    • MENA Edition
    • Asia Edition
    • Europe Edition
    • International Edition
  • Classifieds

© 2019 Moran Media Group - All rights reserved TechMoran.

Login to your account below

Forgotten Password? Sign Up

Fill the forms bellow to register

*By registering into our website, you agree to the Terms & Conditions and Privacy Policy.
All fields are required. Log In

Retrieve your password

Please enter your username or email address to reset your password.

Log In
This website uses cookies. By continuing to use this website you are giving consent to cookies being used. Visit our Privacy and Cookie Policy.
%d bloggers like this: