Jovago, an African online hotel booking platform, has been nominated for two awards in recognition of its ‘excellent’ service delivery.
The wards include as “A leading On-Line Hotel booking company in Nigeria for the year 2014” by the Nigerian Hospitality Security Workshop and also for the 2014 Nigeria Customer Service Excellence Awards
The Nigeria Customer Service Awards is an award based on customer nominations. It is aimed at raising the standards of Customer Service in all sectors in Nigeria. Last year, the awards honoured such companies as Toyota, Elizade, Channels TV and Etisalat.
In Nigeria, Jovago recently partnered with Discovery Air, one of the country’s leading domestic air carriers, a remarkable milestone just 11 months after launch. In addition to this, Jovago.com has also partnered with Trip Advisor, the world’s largest travel site and closed an exclusive partnership with the Nigeria Tourism Development Corporation.
With a focus on brand awareness and customer acquisition, the company also signed 3 award winning Nigerian artists – Ice Prince, Sasha P and Ajebutter as their brand ambassadors.
Marek Zmyslowski, Managing Director of Jovago.com, commented: “we are glad that our efforts towards improving the tourism and hospitality sector are being recognised. As Africa’s leading hotel booking portal Jovago.com is constantly looking for innovative ways to educate the market on how to make hotel bookings online and with our superb customer service, customers have come to appreciate our services better.”