Jay Alabraba, Paga’s Co-founder and Director of Business Development, believes that accessibility has critical roles to play in the future of mobile payments and financial inclusion in Nigeria. Alabraba added that a viable agent network will finance services to become accessible to all Nigerians.
“We believe strongly that accessibility still has a big role to play in the future of mobile payments and financial inclusion. With the unique challenges around connectivity in Nigeria, having a viable agent network remains key to ensuring that every Nigerian, irrespective of their location has access to finance,” Alabraba said.
Speaking on the success of Paga as an online/mobile payment company in Nigeria, Tayo Oviosu, Founder and CEO of Paga, disclosed the company now has more than 3 million users, signifying a significant rise in the adoption of its services, and users are making use of its agent and online/mobile payment channels to send and receive payments.
In a statement, he attributed the rapid growth to understanding the unique challenges faced by Nigerians looking for a simpler way to make payments.
He said: “For my team and I, the issues around payments are far reaching. It goes past being able to move money from point A to B. In six years Paga has been in operation, we have developed a relationship with our customers. We hear their stories and we know that every transaction that occurs on our platform is more than just money. It’s someone trying to pay for something in a less stressful way.
“Whether it’s paying for a TV subscription; child’s school fees; a visa; people buying airtime to stay connected to the ones they love or a new business finally being able to accept payments from its customers.”
Paga was founded in 2009 with focus on building a payments ecosystem that can be leveraged by banks, businesses, and consumers. Paga now has over 8,300 agents in 35 states – making it the largest and most active network in Nigeria.