Airtel Nigeria partners Avaya to enable remote working and e-learning


Airtel Nigeria has announced its new partnership with Avaya in a bid to boost remote working and learning initiatives in Nigeria.

Avaya, in partnership with Airtel Nigeria, will offer organisations and enterprises in Nigeria full-feature access to its flagship collaboration app, Avaya Spaces.

Speaking on the partnership, Oladokun Oye, head of enterprise division, Airtel Nigeria, said, “Our partnership with Avaya supports key sectors by enabling organizations to maintain the safety of workers, students and customers as their top priority, while ensuring minimum disruption to everyday business.”

“We have invested in building a robust telecommunications network as an enabler of business continutity. Today, this investment will support the continued delivery of services as well as sustaining economic activities, regardless of location and physical spaces,” he added.

Avaya Space enables distributed teams to seamlessly collaborate with each other as it integrates with other cloud solutions regularly used by organisations.

In the context of a school, Avaya Space enables teachers and administrative staff to communicate with each other, as well as with parents and students. Students will be able to participate in virtual classrooms from the safety of their homes via the Avaya mobile app. The app also allows them to download study material and turn in their assignments.

Avaya has reported a 3200% increase in traffic on its platform since January of this year as several learning institutions, and other organisations have turned to the platform to keep collaborating and working together during the pandemic.

Nour Al Atassi, director, service providers, Middle East, Africa & Asia Avaya, said, “As the COVID-19 crisis has developed, we have reacted quickly and decisively in providing collaboration technology on a complimentary basis to help those most affected. We are proud to be able to do the same in Nigeria in partnership with Airtel Nigeria, which has shown its commitment to social obligations. Together, we aim to help Nigerian organisations minimize the disruption caused by COVID-19 and begin building a brighter future.”

Airtel Nigeria had earlier in the year set aside funds in the millions of dollars toward the fights against Covid-19 in Nigeria. It has since channelled these funds towards;
– Free SMS across all networks and complimentary data for customers to access educational sites
– Zero-rated traffic to select sites including Federal Ministry of Health and the Nigeria Centre for Disease Control (NCDC)
– Toll-free lines to each of the 36 States including the FCT to help in the fight against COVID-19
– Connecting the NCDC’s offices nationwide with Broadband services
– Devices and toll-free lines to the NCDC
– Providing the Port Health Services with devices and Closed User Group (CUG) lines.

Airtel further states that the complementary video services through collaboration with Avaya Spaces is another demonstration of its commitment towards the fight against COVID-19 targetted at minimising the spread of the pandemic in the country.

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