How to choose the right digital money transfer service.

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Knowing the difference between a good and a great online money transfer service is essential whether you are sending or receiving money.

The pandemic was a significant growth factor for the digitization of remittance services[1]. As a result, many of the major players in international remittances reported significant increases in the use of digital solutions. As more online money transfer services enter the market, consumers must understand how to select a service that meets their needs.

We will emphasize WorldRemit, a leading international online money transfer service headquartered in London with a strong and growing presence in Kenya, as well as more than 130 countries worldwide.

How does it work?

If you are sending cash,

The service allows you to send money from 50 countries to recipients in 130 countries around the world using the WorldRemit website or the WorldRemit app, which is available for Android and iOS. Countries with large Kenyan diaspora populations are covered, including the United States, Canada, the United Kingdom, France, Germany, and other European countries, as well as countries in Australia, Asia, and the Americas. The complete list of countries can be found HERE.

It is simple and easy to open a WorldRemit account. Because your WorldRemit account is linked to your bank, card, or online wallet, you can send money with a few taps on your smartphone or laptop. Your transaction will be processed in minutes, with all fees clearly labeled upfront.

Unlike traditional money transfer services, which require you to visit a physical location and speak with an agent in person to send money abroad, WorldRemit is entirely digital (cashless), increasing convenience and security. The lack of physical agents also lowers WorldRemit’s remittance costs, allowing it to pass the savings on to users in the form of low fees. 

If you are receiving money

WorldRemit provides a variety of options for those receiving money, including bank deposits, cash pick-up, mobile airtime top-up, and mobile money. More options equal more convenience. Money can be received in 130 countries, including Kenya. A complete list of countries is available HERE

If you don’t have time to visit a physical bank, you can receive money through your M-PESA. Those who want to collect their transaction in hard currency can do so at a secure location. You might even want to receive money – especially small amounts of money – as airtime; this could be useful for people like students or those who work online and require data bundles.

Why WorldRemit?

  • Safety

It is reassuring to know that all connections to WorldRemit via the website and mobile app are secure and encrypted, ensuring that information exchanged between your browser and the site is not accessible to any third party.

When it comes to online money transfers, safety, security, and privacy are all vital considerations when choosing a service.

  • Support is available 24 hours a day, seven days

The customer service team at WorldRemit is responsive and available 24 hours a day, seven days a week. Even with the best technology, there are times when human intervention is required – this is especially true when you are expecting or have sent money.

  • Reviews that can be trusted

Customer feedback is essential when deciding which service to use. The app has received over 125,000 5-star reviews on TrustPilot and an overall TrustPilot rating of more than 4 stars, with an aggregate rating of 4.2 stars out of 5 on Google Play.

  • Simple, fast and affordable

The ease, speed, and low cost of sending money through WorldRemit are unquestionably noteworthy. Customers can receive money in a variety of ways, including cash pickup, airtime top-up, mobile money, and bank deposit.

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