Home Startups SA’s Clickatell raises $91M to scale its chat commerce platform and US expansion.

SA’s Clickatell raises $91M to scale its chat commerce platform and US expansion.

by Weddy Thuranira
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Clickatell, a South African startup that has grown to be a global leader in chat commerce, has raised US$91 million in a Series C round of funding to accelerate product development and extend its foothold in the US (US).

Arrowroot Capital led the round, which also included Kennedy Lewis Investment Management, Endeavor Global, and Harvest. Clickatell will use the Series C funding to accelerate the development of its service, expand its footprint in the United States, and scale its sales and marketing operations, which has seen double-digit profitable growth for several years.

The funding will also enable the firm expand its engineering capabilities. Over 200 roles have already been set aside, with a significant emphasis on bolstering its African skills complement in the coming months.

Clickatell is a global chat commerce leader, helping businesses to connect, interact and transact with consumers anytime, anywhere in chat. Its low/no-code, feature-rich platform sits at the intersection of communications and commerce, with Clickatell serving over 10,000 customers and having offices in the US, Canada, South Africa and Nigeria.

“In 2019, Clickatell was the first to launch chat banking, bringing banking services functionality to chat channels. Our successes would not be possible without the trust and collaboration of our customers, some of Africa’s largest and most successful companies in the world,” said Pieter de Villiers, co-founder and CEO at Clickatell. 

“We look forward to working with businesses and financial institutions across the continent to enable chat commerce, the future of digital commerce and engagement. Soon, every consumer in Africa will engage family and friends via chat plus connect, interact and transact with the brands they love through their favourite chat platform.”

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