NTSA acquires state-of-the-art data centre to improve service delivery

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The National Transport and Safety Authority (NTSA) has acquired an enterprise data centre as part f the authority’s digital transformation started and service reform agenda.

The data centre will facilitate real-time road safety monitoring and reporting to enable data-driven road transport and safety management.

“As part of our digital transition strategy and service reform agenda aimed at delivering high-quality services and customer service excellence, the authority is making a transition to a new enterprise data centre. We acknowledge the transition has occasioned slight disruptions to our clients and we are working round the clock to complete the process,” according to a  statement by NTSA’s Communication department.

The agency further added that the data centre will facilitate real-time road safety monitoring and reporting to enable data-driven road transport and safety management. in the country.

“Our goal is to ensure our clients enjoy same-day service delivery in registration, transfer of motor vehicle ownership among other services upon completion of the migration process,” read the statement.

This development comes just a year after the authority deployed the revamped Transport Integrated Management System (TIMS) in response to client service demands, security and technological advancements. The new system is touted to be faster, more integrated, simpler and easier to use, optimized, secure and with better reporting capabilities for users who will be able to track service applications online at their comfort through the TIMS platform.

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