Jumia to launch hubs in major towns in Kenya to reach more customers

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jumianakuruPresent in Kenya, Cameroon, Egypt, Ghana, Ivory Coast, Morocco, Nigeria, Uganda, and Tanzania, Jumia has launched an offline operation in Nakuru and announced further plans to launch similar hubs in major towns in the country in a move to reach more customers.

The would-be everything store has set up shop on the first floor of Uchumi Business Center in Nakuru town to serve the larger Rift Valley region in what it says a growing customer base in the region. The firm says its Mombasa hub has been perfoming well.

In a statement, Parinaz Firozi, MD, Jumia Kenya said, “We have been shipping products to our customers in Rift valley all the way from Nairobi but with an office and warehouse in Nakuru, we will be able to provide a seamless experience besides creating job opportunities for the area.“

“We are soon expanding to Eldoret and other towns in Kenya in our continued efforts to be physically close to our customers and to build strong relationships and opportunities.”

Recently, Jumia partnered with Aramex to launch in-store pick-ups for products ordered on the website.

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Sam Wakoba
Based in Nairobi, Kenya, Sam Wakoba is a pan-African technology journalist, author, entrepreneur, technology business mentor, judge, educationalist, and a sought-after speaker and panelist across Africa’s innovation ecosystem. He is the convenor of the popular monthly #TechNight evening event and the #StartupEast Awards and Conference, platforms that bring together startup founders, developers, entrepreneurs, investors, content creators, and tech professionals from across the continent. For more than 16 years, Sam has reported on and analysed Africa’s technology landscape, covering some of the continent’s most impactful, and at times controversial policies, programs, investors, co-founders, startups, and corporations. His work is known for its independence, depth, and fairness, with a singular goal of helping build and strengthen Africa’s nascent technology ecosystem. Beyond journalism, Sam is a business analyst and consultant, working with brands, universities, corporates, SMEs, and startups across East Africa, as well as international companies entering the East African market or scaling across Africa. In his free time, he volunteers as a consulting editor and fintech analyst at Business Tech Kenya, a business, technology, and data firm that publishes reports, reviews, and insights on business and technology trends in Kenya. Follow him on X: @SamWakoba