Articles by
Meryl D’Sa
Certifications
What Can You do to Improve Your CSAT scores
What are some ways you can increase the CSAT scores for your call center? Here we will...
Columnists
Just For Laughs: Weird & Funny Phone Numbers
Life can get boring sometimes, we all know that. Which is why it’s the small, silly things...
Tech
How Office Automation Can Positively Impact Your Company
We’ve seen the movies: Star Wars, RoboCop, Terminator, the Matrix, and more. We’ve heard they’re coming, they’re...
Tech
Create a Buyer Persona for Your Online Business with These Practical Tips
Buyer personas are important as they help all aspects of a business: marketing, sales, product development. They...