All stories tagged :

Tech

Uber Exits Nigeria and Uganda, Cuts 3,300 Jobs in Shift Toward...

Ronald Bwire
Tech

Kenya’s BasiGo Wins Keeling Curve Prize 2022

Milcah Lukhanyu
Motoring

World’s fastest road car, Bugatti-Rimac’s Nevera, gets certified for production

Dennis Mathu
Tech

The First Heart Surgery Simulation Lab in Kenya Is Now Open...

Vanessa Waithera
Gertrude’s Children’s
Fintech

African Women In Tech Spotlight: Hilda Moraa

Partner Content
NFTs

Snapchat is exploring ways to let users showcase NFTs as filters

Val Lukhanyu
Entrepreneurship

African Women In Tech Spotlight: Dorcas Owino

Partner Content
Computing

African Women In Tech Spotlight: Ruth Kaveke

Partner Content
Leadership

African Women in Tech Spotlight: Nanjira Sambuli

Partner Content
Entrepreneurship

Discovering African Women In Tech

Partner Content
Tech

Mena’s Open Banking Platform Tarabut Gateway Announces Key Senior Appointments

Milcah Lukhanyu
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Featured

Banking

How Zero-Fee Digital Transactions Are Changing Customer Loyalty in Banking

Sam Wakoba
Tech

Uganda, Kenya Target Tourism Investment, Innovation and Regional Mobility

James Musoba
Startups

Doage Launches to Help African InsurTechs Bridge the Commercialisation Gap

Sam Wakoba
Tech

Google to Withhold 5% From Kenyan YouTube Creators’ Earnings

Ronald Bwire
Sam Wakoba

How Zero-Fee Digital Transactions Are Changing Customer Loyalty in Banking

For decades, Kenyan banks competed on branch networks, lending products, interest rates and the strength of their customer service. However, things are a bit different today as customer loyalty is no longer shaped by customer service and branch networks but the cost and convenience of moving money. This is partly...
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