All stories tagged :

Tech

Uber Exits Nigeria and Uganda, Cuts 3,300 Jobs in Shift Toward...

Ronald Bwire
Tech

China Bars Banks From Handling Bitcoins | Value Drops Significantly

Brian Wafula
Business

Nigeria’s IT landscape is suffering from negative trade balance – minister

Paul Adepoju
Tech

Nigeria’s Comm Tech ministry, telecoms operators and Lagos state government tackle...

Paul Adepoju
Tech

Organizers announce partnership with Volkswagen for Africa’s biggest social media event

Paul Adepoju
Tech

Lenovo Turns to Konga to Make it Rain This Christmas

Sam Wakoba
Tech

Video Evidence: A Nigerian Can Survive Anywhere, Even Underwater For Days

Sam Wakoba
Tech

African Students Welcome to take part in the Global Go Green...

Sam Wakoba
Tech

Rural Malawi To Benefit From White Space Internet As Pilot Project...

Caroline Vutagwa
Business

Western Nigeria can develop through innovation in technology – DAWN Commission

Paul Adepoju
Tech

Sony Xperia Z1 Is The November Phone

Caroline Vutagwa
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Featured

Banking

How Zero-Fee Digital Transactions Are Changing Customer Loyalty in Banking

Sam Wakoba
Tech

Uganda, Kenya Target Tourism Investment, Innovation and Regional Mobility

James Musoba
Startups

Doage Launches to Help African InsurTechs Bridge the Commercialisation Gap

Sam Wakoba
Tech

Google to Withhold 5% From Kenyan YouTube Creators’ Earnings

Ronald Bwire
Sam Wakoba

How Zero-Fee Digital Transactions Are Changing Customer Loyalty in Banking

For decades, Kenyan banks competed on branch networks, lending products, interest rates and the strength of their customer service. However, things are a bit different today as customer loyalty is no longer shaped by customer service and branch networks but the cost and convenience of moving money. This is partly...
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