Leading Mobile network operator in Kenya, Safaricom has released the second edition of its Sustainability Report that represents its holistic reporting on matters to Safaricom,s ecosystem.
The report is in line with the Global Reporting Initiative and UN global Compact guidelines imperatives and opportunities in network quality, innovation, energy security, employment environment, regulatory environment, customer experience, business partner ecosystem, ethics and values as well as environmental performance.
“Safaricom is not just about registering positive financial performance, but form a strategic perspective we recognize that sustainability continues to be a symbol pf our commitment to our shared future. business can no longer thrive without due considerations if issues such as governance and values, innovation and climate change,”said Bob Collymore, Safaricom’s CEO.
The CEO also called upon corporate to partner and  collaborate with the government, civil society labour organisations and the United Nations agency to take on responsibilities and allocate resources in areas that they previously may not have engaged in, outside of typical Corporate Social Responsibility Initiatives.
“Among the achievements we have registered since we launched our Sustainability agenda,is deepening financial inclusion through the launch of Mshwari which now has over 1.2 million customers,lowering the carbon footprint by converting 34 diesel powered sites to the more efficient ‘power cubes’ and increasing network sites to nearly 3000,” added Collymore.
The Sustainability Report in informed by the company’s vision of Transfroming Lives, the CEO highlighted that Safaricom has provided a quality lighting solution to more than 15,000 people through M-KOPA Solar which is a GSM-Controlled lighting solution; reduced its carbon footprint fromm 70,000 tonnes of carbon dioxide to 61,000 tonnes of the gas and improved its customer expeience as measured by its Customer Delight Indice.