All Samsung customers in Ghana who have not registered their Samsung phones on the e-warranty platform to do so so as to enjoy a 24-month warranty as well as other exciting services and offers from the company.
The e-warranty platform also offers customers of all Samsung phones the opportunity of checking on the authenticity of their phones.
“We at Samsung always seek to provide our customers with real value for their money. The e-warranty service is therefore here to ensure our customers get 24 months warranty while giving them the opportunity to check for the authenticity of their phones,” said Jaspreet Singh, Business Leader for Handheld Products at Samsung Ghana.
The business leader said that Samsung has made registration on the e-warranty platform very easy as customers can register using their mobile phones irrespective of their mobile service providers.
Customers are required to register their phones by sending the phone’s 15 digit IMEI number to the short code 1453 across all networks. The IMEI number is found on the phone’s packaging or by dialling *#06#, it can also be seen in the empty battery slot on a white label noting IMEI.