Established in 1988, AMEX Auto & Industrial Hardware Limited, an auto and industrial spare parts shop has launched an online store to reach the growing online population in the country.
The family-owned shop deals in quality genuine and aftermarket Japanese spare parts such as side mirrors, head lights, tail lights, corner lights, body parts, suspension parts and accessories and engine parts and automotive bearings. It’s also known for vehicle spare parts such as suspension arms, body parts, side mirrors, headlamps, service parts, the one-stop auto and industrial parts shop was founded and is still run by Patel Devesh and his dad and other family members.
Devesh told TechMoran,”We didn’t want to be left behind as the young generation goes online. We wanted to be part of the movement, be found online and on mobile phones just as everyone else, than just at our shop here.”
“We have had calls from as far as Cyprus and otehr regions of Europe and US, but when buyers here how much we shall charge them for shipping they shy away from placing orders. In Kenya, we deliver across the country, even as far as Mombasa and Meru. This could not have happened if we weren’t online,” Devesh added.
Launched late last year, the platform allows buyers to make orders and securely pay for them online using Mpesa, Airtel Money, Master Card and Visa Credit cards. The firm provide free delivery countrywide for orders above KSh 2,000/-
Though it has a warehouse in Kisumu, Kenya’s third largest city, the family-run business says it has recorded increasing sales after it launched the e-commerce platform and it now plans to open a physical warehouse in Nairobi to act as its business centre for its online orders.
e-commerce is not new in Kenya as bakeries, fashion portals and and almost everything can be found online, to serve the doubling number of demand of goods and services by metropolitan consumers in Kenya’s growing middle-class consumers.