Tanzania Government Sees Benefit in Automation of Operations



Delivery of services through online mean in Tanzania is bearing fruits, with the Tanzanian government recording smoother business processes with automation, including budgeting and cash management.

“To ensure that the ideal solution was implemented, we drew up a list of criteria to support the selection process,” explains Adam Mshangana, head of the technical support team for the accountant general of Tanzania.

Some of the requirements for the systems included: The system must support strict international financial management and reporting requirements to manage budget, funds and control commitments, Easy to integrate with other systems, Intuitive and easy-to-use and Accompanied by sound local support

“After evaluating the world’s top business software providers we chose Epicor ERP. Not only because it offered the best fit for our requirements, but also because it was supported by Soft-Tech Consultants Ltd,” says Mshangana. “They proved that they have the expertise and experience to implement the system and ensure a continued high level of support.”

As Tanzania enjoys the automation of processes, the United Nations report on E-governments, places Africa at the bottom of the pile. The continent scored a below average of 0.2661 in e-Government development index (EGDI) while the world was at an average of 0.4712.

“The ability to generate financial reports based on accurate real-time data, to international reporting standards, supports strategic decision making and eliminates room for error,” explains Harish R. Bhatt, managing director of Soft-Tech Consultants Ltd.

“Epicor ERP also seamlessly integrates with the banking system known as TISS (Tanzania Interbank Settlement System) to facilitate EFTs so that all payments are made via banks. This has revolutionised the way that the Government manages cash flow and interacts with stakeholders. Later, we plan to add integration with payroll and debt management systems to further enhance the Government’s efficiencies.”