If your phone screen is faulty all is not lost, you may still be able to fix it.
When a touch screen stops working, all that ease of use goes out the window and frustration sets in very quickly. The biggest problem is that with some devices, the touch screen is the only way you have of interacting with your phone or tablet. When that suddenly goes away, it can feel like you’re totally locked out of your device altogether.
1.Restart the phone
It may sound pretty basic, but when your touch screen stops working, simply restarting your touch screen device is usually all it takes to fix the problem.
2.Clean the screen and screen protector
In some cases, a touch screen will stop responding properly due to built up dirt and grime or problems with the case or screen protector. Since this is pretty easy to either deal with or rule out, it’s a good idea to give your device a thorough cleaning if a reboot didn’t do the trick.
- Clean your hands to avoid passing dirt onto the screen. Wipe the touch screen with a lint-free cloth. The cloth may be dry or wet, but never use a sopping wet one.
- Remove the screen protector. If a screen protector gets dirty underneath it, is slightly wet, or gets too warm, it will stop registering your touch.
- You may need to clean the screen after removing the screen protector if it had a tear in it or hadn’t been removed for years.
3.Remove all the peripherals
While it is less common, problems with SIM cards, memory cards, and peripherals (such as USB devices) can sometimes cause touch screen problems in mobile and Windows devices. Be sure to fully power down and unplug your device first.
4.Dry off your smartphone
Touch screens can also stop working, become unresponsive, or work erratically if a phone gets wet. In that case, drying the phone out thoroughly sometimes fixes the problem.
5.Updating drivers and reinstall the touch screen
If you have a Windows device with a malfunctioning touch screen, then updating the driver might fix the problem. Disabling and re-enabling the driver or reinstalling it might also do the trick.
In all cases, you’ll need to connect a keyboard and mouse or touchpad to your device first.