Bolt, the Uber competitor in Europe and Africa, has officially launched its food delivery service, Bolt Food, in Nairobi, Kenya to give users access to a huge variety of restaurants as the country goes into a mini-lockdown amidst the third wave of the COVID-19 pandemic.
Bolt Food says it has onboarded 200 restaurants in Kenya already including KFC, Big Square, Pizza Mojo, Urban Gourmet Burger, Debonairs Pizza, Steers Ohcha Noodle Bar, The Chef House, Wings Kenya Alchemist, Shokudo Japanese, Barista & Co, Mercado, Awash Ethiopian restaurant, Charlie’s Bistro and Bao Box, among others, with plans to add new restaurants to the app daily.
“Food delivery has been a popular request for quite some time and we are glad to bring this service to the millions of people who are using our platform. The infrastructure and experience we have built up with our ride-hailing business give us a good platform to expand and diversify our services. We have a rich history in disrupting markets and will be applying our experience to our food delivery platform and offer affordable delivery fees, better working conditions for our couriers and you can find our favourite brands selection. We are launching with amazing restaurant promotions and free delivery” said Bolt Food Country Manager: Edgar Kipngetich Kitur.
To order food, the users need to download the Bolt Food application to their smartphone. One can then pick a restaurant in the app, see its menu and select the foods they wish. Before confirming the order, you will see the cost of your shopping basket and the approximate delivery time. You can then select your preferred means of payment and a receipt will be sent to your email address.
Kenya becomes the third country in Africa where Bolt food is currently available, after a successful launch in South Africa and Ghana.
“We are committed to transforming the food delivery sector in Kenya through quality services at affordable costs. We continue to serve our customers better and provide a viable economic opportunity to thousands of people. All existing drivers are welcome to join the delivery platform but we will be using motorbikes as our primary means of delivering food to ensure fast, efficient service but have bicycles and skaters” added Edgar Kipngetich Kitur.
Bolt will facilitate couriers with the necessary training on how the service works, operating the service and communication with the restaurants. The couriers will strictly adhere to all the requirements set forth by the National Food Safety and Coordination Committee – the institution responsible for health and food safety in the country.
Currently, the delivery service is available in Parklands, Westlands, Highridge, Spring Valley, Kitisuru, Lavington, South C, South B, Kilimani, Upperhill and Valley Arcade.