Uber Eats expands food delivery services to two more towns in Kenya

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Uber Eats, the online food delivery platform, has expanded to two more locations in Kenya as the company strives to expand its countrywide footprint.

The service has expanded into Eldoret and Naivasha, allowing residents in those areas to enjoy the convenience of purchasing food and groceries online and having them delivered straight to their doorstep.

This development has effectively increased Uber Eats nationwide footprint in Kenya to five cities, including Nairobi, Nakuru and Mombasa.

Kui Mbugua, the General Manager of Uber Eats Kenya, highlighted the company’s commitment to providing instant access to local commerce.

“We have also rolled out operational updates in Nakuru and Mombasa as we continue with our vision to become people’s everyday choice for instant access to local commerce, offering delivery on everything from restaurant meals, grocery to pharmacy and retail,” she noted.

She continued to state that the company has evolved beyond food delivery to offer a diverse range of services, including convenience items, pharmacy and wellness products, plus everyday essentials. She went on to say that the strategic decision was motivated by customer demand for more options outside the usual restaurant meals.

Overseas, Uber has revealed plans to include a function in its Uber Eats app that will allow users to pay for groceries with SNAP (Supplemental Nutrition Assistance Program) and EBT (Electronic Benefit Transfer) starting

This initiative aims to make online grocery shopping more accessible to low-income households and people in the United States who rely on government food assistance programs. We can only hope that such innovations will spread to other markets, particularly in Africa, which has a high proportion of low-income consumers.