NTT DATA, a leader in digital business and Information technology (IT) services, has been chosen by Salesforce, the leading Artificial Intelligence (AI)-Customer Relationship Management (CRM) provider, to help standardize and streamline its application environment.
NTT DATA will assist in managing and developing hundreds of applications across Salesforce’s organization, allowing them to concentrate on assisting their customers in leveraging data and AI for improved insights and productivity.
These applications encompass various Salesforce Clouds, MuleSoft, Heroku, Slack, as well as numerous third-party and custom apps.
VP of Cloud and Enterprise Applications at NTT DATA MEA, Lauren Wortmann expressed, “This announcement underscores the global relationship and confidence Salesforce has in NTT DATA. In June, we will formally introduce the suite of Salesforce services that NTT DATA Middle East and Africa will offer to the market. We are excited to embark on this journey together, utilizing Salesforce’s advanced technologies to drive transformative results for our clients.”
Chief Growth Officer at NTT DATA North America, Aaron Millstone states, “We take pride in being the experts that experts rely on, and we are proud of our partnership with Salesforce as a reseller and AppExchange partner. Our comprehensive partnership, encompassing go-to-market strategies and now a robust internal application environment, showcases our commitment.”
He adds, “Clients from all sectors choose us to modernize their application portfolios, and Salesforce has chosen NTT DATA for our over 40-year track record in managed services, as well as our global presence and expertise in Salesforce and MuleSoft services.”
According to Juan Perez, Chief Information Officer at Salesforce: “By consolidating managed services across the Salesforce stack, we can focus on developing new capabilities and assisting our customers in utilizing data and AI for enhanced insights and productivity.”
NTT DATA has recently adopted Slack as its collaboration platform for employees, providing them with a potent tool to connect, exchange information, and collaborate more effectively.
NTT DATA was ranked 2nd globally in Application Implementation and Managed Services Providers by Market Share, Worldwide, 2022 in the Gartner Market Share Analysis: Application Implementation and Managed Services, Worldwide, 2022 report.
With the acquisition of Apisero in 2022, NTT DATA expanded its Salesforce and MuleSoft digital talent pool globally.
